Massive CenturyLink outage affects customers nationwide

CenturyLink has been dealing with the outage since Dec 27.

Posted: Dec 28, 2018 7:31 AM
Updated: Dec 28, 2018 9:45 AM

EUGENE, Ore. -- A massive CenturyLink outage is affecting customers' phone and internet service nationwide.

CenturyLink customers have been suffering from the outage since about 2 a.m. on Dec 27. 

Eugene was no exception: KEZI 9 News got calls from viewers reporting experiencing issues.

Most customers in Eugene and the rest of the state have had their service restored, but there's no word from the company on how long it could take to get everyone else in the country back up and running.

A large concentration of the outage was in the Pacific Northwest. Customers were frustrated, but the problem was more serious.

Some hospitals in Oregon rely on CenturyLink for their landline phone service. The VA Portland Healthcare System was affected by the outage on Dec. 27, and it caused complications for them.

They got around the outage by rerouting callers to a working call center across the country.

CenturyLink acknowledged the outage saying they were working to restore service as quickly as possible.

There is a live map of the outage here.

Oregon Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 22300

Reported Deaths: 383
CountyConfirmedDeaths
Multnomah5135101
Washington323527
Marion304073
Umatilla236231
Clackamas160749
Malheur85115
Deschutes62111
Lane6113
Jackson5152
Yamhill48313
Lincoln4289
Union3972
Jefferson3924
Morrow3843
Polk33712
Linn30611
Hood River2070
Klamath2062
Wasco1973
Benton1816
Douglas1591
Josephine1302
Columbia1031
Coos910
Clatsop870
Crook511
Baker450
Tillamook350
Lake320
Wallowa201
Curry170
Sherman160
Harney110
Gilliam40
Grant40
Unassigned00
Wheeler00
Eugene
Clear
86° wxIcon
Hi: 91° Lo: 55°
Feels Like: 86°
Corvallis
Clear
87° wxIcon
Hi: 90° Lo: 56°
Feels Like: 87°
Roseburg
Clear
90° wxIcon
Hi: 96° Lo: 59°
Feels Like: 90°
North Bend
Clear
62° wxIcon
Hi: 70° Lo: 51°
Feels Like: 62°
KEZI Radar
KEZI Temperatures
KEZI Planner

LATEST FORECAST

Community Events