BLUE RIVER, Ore. -- Joe Castro's mom Tina Peterson-Oyervides lost her home in the Holiday Farm Fire.
"Like my mom put it, you just don't think it's going to happen to you, until it does," Tina's son Joe Castro said.
The family of 11 was forced to evacuate. To make matters worse, all 11 of them tested positive for Covid-19 after being cooped up in a hotel.
"It's been even harder to stay positive and not lose hope when there seems to be not a whole lot of light at the end of this tunnel," Castro said.
Castro, who lives in California, feels helpless from afar.
The family has to quarantine for 14 days, which will only increase the financial burden since they can't work.
Peterson-Oyervides's insurance company provided $18,000 to help them relocate. But with a family of 11, that money only lasts them one month in a hotel.
Peterson-Oyervides's bank has not released the larger sum of insurance money for the loss of her home, despite having the funds for it.
"They needed to verify her ID because it's a large amount, which she has done four times now, via the online portal, uploading her ID's, and in person at the Green Dot Walmart bank," Castro said. "The teller told her to take a photo copy and send it off as well."
Castro hopes his story helps bring attention to families who are going through similar situations.
"I would love to see maybe some philanthropy efforts to come out of this to help the community as well," Castro said. "Not just my family directly. It's tough to see that destruction but then not know what your next steps are."