BREAKING NEWS Police officer faces upgraded charge in George Floyd's death Full Story
STREAMING NOW: Watch Now

Central Lane 911 phone outage affects Sprint customers

When calling 911 Sprint customers cannot push a key on their cell phone to get through, and they must say “help” in order to reach 911.

Posted: Jun 26, 2018 3:14 AM

EUGENE, Ore -- Central Lane 911 is experiencing a phone outage for Sprint Network customers only.

A statement on Eugene Police Department's website reads, "It is our understanding that a change was made to the Sprint Network over the weekend by Sprint and that Sprint and their associated customers, such as Boost, are unable to get through the 911 system. When calling 911 Sprint customers cannot push a key on their cell phone to get through, and they must say 'help' in order to reach 911."


If Sprint customers are still unable to get through after stating they need help, they should call the non-emergency number at: 541-344-2211. Please use this phone number for emergencies only.

This outage has been reported to the Oregon Office of Emergency Management, Century Link and the Sprint Network.

Oregon Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 4335

Reported Deaths: 157
CountyConfirmedDeaths
Multnomah118161
Marion98126
Washington74718
Clackamas31711
Deschutes1270
Umatilla1213
Linn1189
Polk10012
Lane773
Yamhill707
Jackson670
Benton565
Clatsop450
Jefferson440
Klamath440
Malheur320
Coos310
Douglas270
Wasco261
Josephine241
Hood River220
Lincoln170
Columbia160
Morrow120
Curry70
Union60
Tillamook60
Crook60
Wallowa20
Lake20
Sherman10
Harney10
Grant10
Baker10
Unassigned00
Eugene
Scattered Clouds
75° wxIcon
Hi: 75° Lo: 45°
Feels Like: 75°
Corvallis
Clear
75° wxIcon
Hi: 74° Lo: 45°
Feels Like: 75°
Roseburg
Clear
80° wxIcon
Hi: 80° Lo: 49°
Feels Like: 80°
North Bend
Clear
59° wxIcon
Hi: 59° Lo: 48°
Feels Like: 59°
KEZI Radar
KEZI Temperatures
KEZI Planner

LATEST FORECAST

Community Events