STREAMING NOW: Watch Now

A new text message scam is disguising itself as a FedEx notification

Some people are receiving text messages, disguised as a FedEx notification, that show a supposed tracking code and link to "set delivery preferences."

Posted: Jan 23, 2020 6:35 AM


It's an exhilarating feeling we can all relate to -- FedEx notifying you that your package has been delivered.

But before you mindlessly click on that text message that looks like it's from FedEx, take a second look because it could be a scam.

Some people around the country are receiving text messages that show a supposed tracking code and link to "set delivery preferences." The text is deceiving as it uses the recipient's real name.

The link directs people to a fake Amazon listing and then asks them to take a customer satisfaction survey, according to HowToGeek.com. After answering a couple questions, the scam then asks for personal information and a credit card number to claim a free gift.

The Duxbury Police Department in Massachusetts warned of the scam on Twitter, writing, "When in doubt about a tracking number go to the main website of the shipping company and search the tracking number yourself."

Isabel Benitez from Bakersfield, California, received the text on Monday, but she didn't fall for it.

"I checked the FedEx page because I was curious and I knew I didn't order anything," Benitez said. "I put the code in and it said no package and that the code was wrong, so yeah, I was like this is a scam."

FedEx wants you to know that it would never send text messages or emails to customers that ask for money or personal information.

"Any suspicious text messages or emails should be deleted without being opened, and reported to abuse@fedex.com," FedEx said in a statement.

"While there is no foolproof method to prevent the FedEx name from being used in a scam, we are constantly monitoring for such activity and work cooperatively with law enforcement," FedEx added.

To identify an email or text message as a scam, look for misspelled or slightly altered website addresses, FedEx said. For example, instead of the correct address fedex.com, fake websites could appear as fedx.com or fed-ex.com. Also, if it seems too good to be true, it probably is. Don't fall for messages that claim you've won the lottery or a big prize.

Oregon Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 20224

Reported Deaths: 339
CountyConfirmedDeaths
Multnomah465393
Washington294324
Marion278968
Umatilla216726
Clackamas148438
Malheur73412
Deschutes5678
Lane5523
Jackson4371
Yamhill41312
Lincoln4119
Union3922
Jefferson3413
Morrow3293
Polk30112
Linn26510
Klamath2001
Hood River1780
Wasco1783
Benton1616
Douglas1451
Josephine1102
Columbia900
Coos900
Clatsop830
Crook431
Baker370
Tillamook340
Lake320
Wallowa191
Sherman150
Curry140
Harney100
Gilliam40
Grant30
Unassigned00
Wheeler00
Eugene
Few Clouds
74° wxIcon
Hi: 81° Lo: 54°
Feels Like: 74°
Corvallis
Clear
73° wxIcon
Hi: 81° Lo: 54°
Feels Like: 73°
Roseburg
Clear
75° wxIcon
Hi: 85° Lo: 56°
Feels Like: 75°
North Bend
Clear
68° wxIcon
Hi: 68° Lo: 54°
Feels Like: 68°
KEZI Radar
KEZI Temperatures
KEZI Planner

LATEST FORECAST

Community Events